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Privacy Policy

Collection of Information

Whenever the collection of personal information is required, the use of such information will be carried out in compliance with the terms of the applicable legislation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). The data subject is guaranteed the right to access, rectify, amend, delete, and request the portability of their personal data, upon written request to the responsible entity, sent via email to riverbreezedouro@gmail.com. The data subject may also lodge a complaint with the CNPD (National Data Protection Commission) or another national supervisory authority.

All information collected is provided voluntarily, whether via the website, online forms, questionnaires, or service promotions. River Breeze Douro collects personal data, such as names, addresses, emails, phone numbers, IP addresses, and demographic data for the purposes indicated below. The entity responsible for the collection and processing of personal data is the management of River Breeze Douro.

Data Collected for Accommodation Purposes (Legal Obligation)

Article 16 of Law no. 23/2007 requires hotel establishments, tourist developments, or anyone providing accommodation to foreign citizens to communicate their check-in and check-out to the competent authority (UCFE / AIMA) within 3 business days. This communication requires the collection of the following personal data from each foreign guest:

  • Full name;

  • Date of birth;

  • Nationality;

  • Country of residence;

  • Identification document type and number;

  • Issuing country of the document.

Additionally, with the objective of ensuring service quality and the safety of everyone, this data is requested from all guests, regardless of their nationality (Portuguese and foreign citizens).

Use of Collected Information

River Breeze Douro undertakes to comply with the personal data processing standards in force in Portugal. The information obtained may be used to send marketing information or commercial actions regarding the accommodation, provided that the user authorizes it. The collected data is intended exclusively for the use of River Breeze Douro to follow up on requests made through this webpage, guaranteeing the privacy and protection of user data. We may transfer personal information to third parties only when strictly necessary to provide a service (e.g., payment processing), ensuring that only the minimum necessary information is shared.

Security and Data Protection

We undertake to adopt the necessary security measures to ensure the safeguarding of personal data against its eventual misuse or unauthorized access. We note that, as the internet is not a 100% secure medium, River Breeze Douro cannot guarantee the absolute security of information disclosed online, and cannot be held responsible for losses of confidentiality beyond our direct control.

Links to Third-Party Sites

On this webpage, you may find links to other pages (such as booking platforms or social networks) that may collect data independently. This Privacy Policy does not apply to third-party websites, so we recommend reading their respective privacy policies.

Agreement and Amendments

 

It is understood that the user accepts the conditions of this policy by entering their data into our forms. River Breeze Douro reserves the right, at any time, to update this Privacy Policy to adjust it to legislative changes. Any changes will be published in this space.

Marmelal, Maio de 2026

 

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